PRETTY BIRDS JEWELLERY
  • Home
  • Shop
  • About
  • Contact
Picture

Shipping

​Shipping rates for jewellery are:
  • NZ-wide Courier - Free on orders over $60, otherwise $4
  • Australia - $12.00 - standard post 4-10 days delivery
  • Rest of the World - $18.00 - 10-25 days delivery
All prices are in NZ dollars.  Please remember that these are estimated times and are calculated from time of dispatch.  
​Items which are made to order will take longer to dispatch.

Jewellery Care

Sterling Silver Jewellery
Sterling silver can be cleaned using a jewellery cleaning cloth, or a special jewellery cleaning solution. Do not use abrasives, or a hard cloth when cleaning your silver pieces as it will scratch the surface of the metal.

Returns
I realise that sometimes when you're buying online, for whatever reasons, things aren't always exactly the same as they looked in the picture.  If you aren’t happy with your piece, please contact me within 7 days of receiving your item, I'm happy to replace or refund (less shipping costs) unworn and undamaged items. 
​
Warranty/Repairs
It is very important to me that you are happy with your purchase. I guarantee my workmanship and the components used in each piece for 1 year, should you experience any problems within this time frame, please contact me to arrange return for repair (no charge). 
Should anything happen to your piece as a result of accident or mis-adventure, please contact me to discuss a quote for repairs.
Get Updates on Pretty Birds News
Powered by Create your own unique website with customizable templates.
  • Home
  • Shop
  • About
  • Contact